Humility
Yesterday United Airlines wrote a letter of apology for the way that they treated a customer (full report) when they had him forcibly removed from his seat due to an overbooked flight. The full text of the message can be found…
Month April 2017
What about the individual?
Alumni Relations supports the development process of the institution by offering different ways in which for alumni to connect with each other and the institution. In the “Fundraising Fundamentals, Section 1.2” CASE lists seven ways in which alumni relations plays…