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Voice of Donor | Voice of alum | Donor Retention | Donor Acquisition | Alum Participation
  • About
  • Services
    • Alumni & Donor Digital Experience
      • Alumni / Donor Experience Audit
    • Journey Mapping
      • Donor journey
      • Volunteer Journey
      • Program Participant Journey
    • ADX Strategy
    • Tech Selection / Implementation
    • Employee Experience
  • Case Studies
  • Blog
Contact
Voice of Donor | Voice of alum | Donor Retention | Donor Acquisition | Alum Participation

Month January 2018

  • Alumni Relations, Help Desk, Where to Start

Let’s set up this Game!

Where do you begin? You’re the expert in your department on customer engagement, yet alumni are engaging with your brand across the institution and with each other at events. Your volunteer leaders represent the brand the experience they have with…

  • Sara Schumann
  • January 5, 2018
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Recent Posts

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  • Gathering Donor and Volunteer emotion (post 1 of 3)
  • Understanding Behavior in Alumni Relations and Customer Experience
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  • Focus on Annual Recurring Revenue and Engagement

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